Vaishno Devi Helipad Journey - Terms and Conditions

Please read emails carefully and understand the contents and prices. All the email conversations will be also part of your contract with us once you make the booking conformed.

Please take care of the belongings before leaving the car or Hotels. Company is not responsible for any loss.

Hotel / camps or any kind of accommodation can deny stay if valid id proof is not provided. Company is not responsible for any ID proof related issues.

Many small hotels / resorts do not have lift so kindly inform us in advance if you are not comfortable with stairs.

As per the directive given by the Government of India, all Indian/Foreign Nationals are required to provide proper proof of identification upon checkin. Valid identifications documents are: Passport & Visa, Voters Id card, Current Drivers License. All the documents must include a photograph.

For extra adult many hotels provide extra beds. Kindly inform us in advance.

It is presumed that the tourist is medically fit to undertake the tour. If you have certain kind of allergy (especially for food) or any serious health issues kindly inform us in advance.

Many hotels charge extra for room heater or wifi. Normal package does not include this so in that case these charges should be paid at hotels.

Hotel check in time and checkout time as per hotel policy.

Due to any reason if Vehicle breakdown due to technical reasons we will try our best to arrange another vehicle as soon as possible for the major problems. For minor problems which will not take much time vehicle will be repaired. Kindly cooperate.

We shall not be responsible for any delays & alterations in the program or expenses incurred directly or indirectly due to natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness, landslides, closures/blockades due to political unrest or any such incidents.

AC will not work in all hill areas

Driver will not drive on Noentry zones and should not be forced to drive on narrow streets or roads which can create traffic jam. Normal working hours of driver is 12 hrs in case you want services more than 12 hours in a day kindly inform us in advance.

In some hill area roads driving after sunset and music is not allowed due to risk of life. Kindly cooperate.

Pick up and drop point will be one only.

In case you want multiple visit to the some particular place kindly mention in advance because some places are having very high charges of parking.

Tour destination / route cannot change without prior notice

Some time vehicle parking area little far from the sightseeing spots. Guests need to reach the parking at their own cost.

No refund for short stay or unveiled facilities

No cancellation or any refund will be made if situation is beyond our control, such as bad weather, landslide, climatic conditions or any other natural disaster, fire, any embargo, acts or decisions of government, political or national crisis, road blocks, heavy snow fall, acts of terrorism or other similar causes Company is not responsible for any accident/injury/death/theft of person or property during the course of the tour.

All rights reserved to management to cancel any service without any refund until full advance money towards the service is received from the customer and accepted by company. Company can change the features or functionality of the services at any time, without any notice.